Opportunity to provide care in a variety of settings
Professional Development Opportunities
Job Summary: Supports departmental operations, programs, and activities for Emergency Medical Services and supervises assigned employees. Under the direction of the EMS Manager performs duties of training on NCOEMS protocols and required equipment, collects and provides peer review data. Participates in staff performance reviews and corrective action as necessary when asked by manager to do so. Assists with ensuring coverage for ambulance needs in the neighboring counties within the region as necessary according to mutual aid guidelines. The role is responsible to maintain an environment of highly trained paramedic level capable services, providing safe & secure transports for patients. Duties include working with the Regional Emergency Departments Leadership team, and Mission Emergency Department personnel. Also responsible for staff clinical training, compliance with NCOEMS regulations, required driving training and testing, patient safety events, hazardous materials response, infectious disease response, regional communications and emergency management functions for the department; visitor safety support; supervision of EMS personnel; other miscellaneous duties; supports Department Manager in meeting departmental, organizational, and regulatory requirements. Duties also require this role to be prepared to provide emergency services according to NCOEMS requirements for paramedics to provide direct care services.
About Mission Health System Emergency Services:
Mission Health boasts a progressive, innovative and highly advanced EMS system that encompasses three county-based 911 EMS units, an in-house Air Medical team, robust and growing Regional Transport Services, Behavioral Transport Services, Telecommunications, Regional Disaster Preparedness and Disaster Relief in addition to six Emergency Departments serving 19 counties in Western North Carolina. We partner with AB-Tech to host the UMBC EMTPCC program as well as provide various pathways to leadership development and educational opportunities for our valuable staff.
Required Education: Associate's degree in EMS or related field
Preferred Education: Bachelor's degree in Emergency Services, Emergency Management or related field.
Required License: EMT-P certification, North Carolina Paramedic certification, BLS, North Carolina driver's license or must procure one within 30 days of employment unless an out-of-state commuter. Must have at least two years of satisfactory driving experience and be at least 25 years of age. Must meet insurance guidelines
Preferred License: National Registry
Required Experience: Minimum of two (2) years of experience in EMS. Possess computer skills including word processing, spreadsheets, email, Internet usage, Intranet software
Preferred Experience: Previous administrative leadership experience in an EMS agency
Mission Health, based in Asheville, North Carolina, is the state’s sixth-largest health system and the region’s only not-for-profit, independent community hospital system governed and managed exclusively in western North Carolina. Mission Health was recognized as one of the nation’s Top 15 Health Systems from 2012-2015 by Truven Health Analytics, formerly Thomson Reuters, becoming the only health ...system in North Carolina to achieve this recognition. Mission Health, which traces its roots in the region back to 1885, operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region’s only dedicated Level II trauma center. Its medical staff consists of more than 1,000 physicians and is certified in more than 50 medical specialties and sub-specialties. Mission Health has seven Centers of Excellence: Cancer, Heart, Mission Children’s Hospital, Neurosciences, Orthopedics, Trauma and Women’s Health. Mission Hospital, located in Asheville, is the system’s flagship hospital and is licensed for 763 beds. It is the regional referral center for tertiary and quaternary care. It also includes Mission Children’s Hospital – the region’s only children’s hospital. Other Mission Health member hospitals include Angel Medical Center in Franklin, Blue Ridge Regional Hospital in Spruce Pine, Highlands-Cashiers Hospital in Highlands, McDowell Hospital in Marion and Transylvania Regional Hospital in Brevard. With approximately 10,700 employees and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina.