The Program Manager, Strategy Management and Development, plays a critical role in the implementation and oversight of strategic planning throughout the CHRISTUS Health organization including corporate, regional and hospital business units for domestic and international locations. This individual will be responsible for ensuring company-wide alignment around the Strategy Management System (SMS) which includes a clearly defined strategic planning process and balanced scorecard of outcome measures. S/he, will ensure a consistent and disciplined implementation of this process by facilitating strategy management workshops and meetings, providing on-going project management support, and enabling our business units with the necessary support, analytics and tools to successfully utilize the SMS process. This also includes managing communications, providing training, and data analyses.
By nature of the position, a high degree of professionalism is required dealing with highly sensitive data and information requiring the use of tact, diplomacy, discretion, judgment and independent decision making.
Facilitate Strategy Management Workshops and Retreats -- Designs retreats, workshops and other innovative experiences to generate informed and innovative strategic thinking at the system, regional, hospital, international and non-acute levels.
Works with leadership teams at all levels of the organization to design strategic planning sessions that address the unique needs and style of the local teams while complying with all of the components of Strategy Management System.
Works with leadership teams to draw key conclusions and strategic implications from industry, market and internal data to form fact-based assumptions for strategy development.
Assists with all aspects of the Strategy Management Process including leading workshops, training sessions and work reviews.
Develops materials necessary for strategy management workshops.
Data Analytics & Reporting- Serves as system expert and point of contact for decision-support and reporting tools (Truven, Sg2, AchieveIT). Ensures timely processing of data and monitors for continuous process efficiencies.
Serves as the System Administrator and main point of contact for all participating regions, business units and vendors
Is considered the subject matter expert and design/architect lead for the system
Ensures ongoing training and support needs are met
Manages routine reporting processes (Compass 2020, SEGA, SER and others as assigned)
Project Management -- provides support and project management expertise to projects reporting through the Strategy Leadership Council (SLC) and others as assigned.
Develop materials and coordinates meetings to facilitate timely resolve for issues brought before the SLC
Supports System and regional special projects on an as needed basis
Manages market research and analyses -- manages market research and analyses to include the following, comprehensive market analyses, targeted service line strategies, competitor analyses, etc.
Maintains the department calendar of routine and ad-hoc regional requests for market assessments, service line assessments, etc.
Develops and communicates project plan and deliverables with the System Strategy team and regional stakeholders
Accountable for timely completion of deliverables
Continuously evolving the assessments to reflect the latest in industry trends and market data available to support planning efforts
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and per...formance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, therefore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.