Westminster Place, a member of Presbyterian Homes, is a continuing care retirement community located in Evanston, on Chicago’s North Shore. Westminster Place is one of the most highly regarded independent living retirement communities in the area. With a beautifully landscaped, 40-acre campus in a serene, tree-lined neighborhood, Westminster Place offers older adults a wide selection of inviting residences, an extraordinary array of programs and services, and one of the finest independent living lifestyles in the country.
Located close to downtown Evanston and the lakefront, Westminster Place is renowned not only for the beauty and livability of its campus, but also, for its exceptional continuum of care. Its fully-accredited assisted living community, The Highlands of Westminster Place offers ideal residences for those who may need some help with certain aspects of daily living. The award-winning campus also offers 5-star rehabilitation and skilled nursing services, as well as a state-of-the-art specialized memory care facility.
The Administrator, in coordination with the Executive Director is the operational and clinical leader for Westminster Place campus activities. This person has direct responsibility for the coordination and supervision of Nursing Administration, Skilled and Intermediate Care Nursing, Assisted Living, Memory Support, Wellness Clinic, Admissions, Social Services, Rehabilitation, Pharmacy, and Medical Services. The following comprise the major expectations and responsibilities of the person who accepts the Westminster Place Administrator position:
Establish credibility with and become a collaborative team member of the Westminister Place executive staff.
Work with the Executive Director to assist in the development and implementation of the strategic plan of the campus to accomplish the stated mission, vision and values of Westminister Place.
Help carry out the Westminster Place renewal program and Master Development Plan with its phased implementation strategy.
Maintain a high level of service and integrated relationship to other Westminister Place communities: Ten Twenty Grove, The Moorings, and Lake Forest Place.
Maintain strong resident relations and satisfaction with the progressive-minded and influential Westminster Place resident population.
Develop and maintain a comprehensive and effective clinical program that maximizes patient safety, improves patient outcomes, minimizes cost and assures high quality patient care.
With the Executive Director, implement and administer the Westminster Place Campus Annual Operating Plan.
Develop the campus leadership group, mid level manager group, and front line leader group to become a high performing, collaborative group working together toward the achievement of organization objectives. Break down silos, and build a “team” mentality.
Help drive employee engagement and improve employee morale, through better employee relations and workforce development with the help of consultant, Brand Integrity.
Achieve the health care and assisted living census and financial goals related to operating expense budgets. Anticipate and respond to census trends appropriately.
Build an environment that encourages new admissions.
Work with the Executive Director and prepare departmental budgets that align with the campus and organizations annual operating plan.
Work with the Executive Director to plan and implement campus based continuous quality improvement efforts.
Conduct a minimum of weekly rounding of the entire campus and report pertinent findings to the Executive Director.
Help support the residents with their New Hope Scholarship Fund for employees.
Commit to remain in place with the organization and in the community long enough to help strengthen and sustain the organization well into the 21st Century.
Establish a close working relationship and trust with a variety of front line staff, as well as with peer Administrators at Lake Forest Place and the Moorings of Arlington Heights.
A bachelor degree is required. A master degree in nursing or management from an accredited college or university is preferred. An Illinois Nursing Home Administrator License is required.
A minimum of five to seven years’ experience in the aging services field in a leadership position is required with an emphasis in the areas of healthcare and clinical services.
An in-depth knowledge of aging services with a track record of innovative delivery of services, including hospitality.
A good business acumen and the ability to be a capable financial steward to a large, complex life care operation. Skilled in operations and finance; knowledgeable of budget, reimbursement and legislative issues.
Excellent communication and listening skills with the ability to motivate others toward common objectives. A consensus builder.
An understanding and respect for the Presbyterian Homes long heritage and the willingness to embrace the Mission and Values of the organization.
Active involvement in the senior housing, long term care field and related professional organizations (i.e., LeadingAge, NIC, etc.) or similar organizations in the senior services and care field is essential.
Strong team building skills. Able to hire, strengthen, groom and develop a group of senior service professionals into a high-performance team.
Previous management and team building experience.
An in-depth knowledge of working with surveyors.
Can challenge and motivate a sometimes long-tenured, diverse employee workforce.
Strong problem-solving skills.
Conceptualization skills, the ability to bring vision and imagination together with strategy.
Displays sincerity, integrity, and candor in all actions -a genuine person who can quickly gain credibility and trust within the organization – especially with residents and families.
Strong but fair.
Manages by walking around.
Collaborates with others and is motivated to accomplish tasks for the good of the team/ organization not for self. Keeps ‘ego’ in check.
Inspires, motivates, and guides others toward goal accomplishments.
Consistently develops and sustains cooperative working relationships.
Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust.
Develops leadership in others through coaching, mentoring, rewarding, and guiding associates.
An inspired visionary who serves the mission, vision and core values of Presbyterian Homes.
Displays empathy by being sensitive to the feelings, values, interests, and well-being of others.
Someone who is approachable with a relaxed open, transparent management style.
A participative leader with a strong work ethic who is not afraid to roll-up-the-sleeves to get the job done.
Builds consensus to arrive at "win-win" situations.
An extroverted natural communicator with some charisma.
Someone with a balanced lifestyle as well as a good sense of humor.
Follows and leads across boundaries to engage broad-based stakeholders, partners, and constituencies in a shared agenda and strategy.
Builds a respectful and inclusive workplace where decisions and transactions are transparent and fair.
Hold themselves, the associates and the organizations accountable for their actions.
CES Partners, Ltd. is a premier retained executive search firm that specializes in serving healthcare provider organizations with tailored, personalized, senior level consulting services. With a national reach throughout the United States, CES Partners serves health systems, hospitals, group medical practices, and senior living communities.