Registers and interviews patients, obtaining accurate demographic and financial information in line with JCAHO, EMTALA, organizational and PFS guidelines and requirements. Completes all computer entry, registration paperwork, assigning of rooms, and all other functions as necessary.
EDUCATION: High school diploma or equivalent, medical terminology preferred.
SKILLS: Computer knowledge, keyboarding skills and the ability to operate general office equipment skills required. Ability to read and write in English, bilingual in Spanish preferred. Ability to promote exceptional customer service.
EXPERIENCE: Two years experience in related health care field preferred, previous experience in patient registration preferred.One year experience in customer service related field.
NATURE OF SUPERVISION:
-Responsible to: Patient Access Manager, Patient Financial Services Director
- Bloodborne pathogen - B
General office environment, frequent contact with patients, VDT exposure.
PHYSICAL REQUIREMENTS: Long periods of sitting at times, great deal of walking, transporting patients to their rooms including pushing and pulling. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and per...formance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, therefore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.