Responsible for providing coverage for all Level I and Level II Associates in the RCBS organization to cover for absences and shortages within the High Performance Work Teams. This includes all cash posting, mail handling, scanning, sorting, assembly, copying, faxing, data entry, billing, collecting, reimbursement and miscellaneous functions within the RCBS as described in the Level I and Level II Associate Job Descriptions.
Provides training on RCBS transactions as required by the managers to support new and existing Associates.
MINIMUM QUALIFICATIONS: Demonstrated proficiency in all Level I and II qualifications. (Determined by management team and competencies.)
EDUCATION: HS Diploma or equivalency required. Bachelors Degree preferred. College education in business or accounting may substitute for required experience on a year for year basis up to three years.
Ability to process skills to develop root cause and corrective actions for teams (can be trained within 3 months of hiring).
Must have good verbal and written communication skills in order to present and explain information to internal and external customers.
Ability to write letters.
Must have practical experience with Word, Excel, and Microsoft applications.
Must have ability to make independent decisions that are generally guided by established procedures.
Must have a desire to learn ethical and compliant business practices.
Must be able to handle sensitive, stressful and confidential situations and account information.
Must have excellent keyboarding and 10-key skill-set.
Must have knowledge to perform functions requiring the use of the Internet.
Willingness and ability to learn new tasks.
Must have communication skills to educate, present, and/or represent PFS Management to other departments, payers, and/or staff.
EXPERIENCE: Three years progressive work experience in revenue cycle and/or business office functions within a medical group, healthcare facility, or private doctor's office, or equivalent education. Experience providing educational training either in a classroom or one-on-one with RCBS associates, preferred.
NATURE OF SUPERVISION:
-Responsible to: Manager, Revenue Cycle
-Bloodborne pathogen: A
Works in a clean, well-lighted smoke free environment.
PHYSICAL REQUIREMENTS: Long periods of sitting, walking. Must be flexible in work schedule. Subject to stressful situations. Extended use of video display terminal and keyboard utilizing sound ergonomic principles. May be required to push, pull or lift up to 20 pounds.
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and performance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, theref...ore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.