ResponsibilitiesThe Manager reports to the Director of Care Coordination and is responsible for providing leadership and management of clinical case management, clinical social work, utilization management, and discharge planning. The Manager assumes complete oversight of the daily operation of her/his assigned service line and represents the department and UCLA Health System to internal and external customers including patients and families, nursing, physicians and ancillary medical personnel, service line leadership, administration, other hospitals, health plans and other third-party payors. The Manager assists the Director with systems, processes, and outcomes of clinical care teams and programs designed to address clinical, psychosocial, and financial needs of patients and families. Scope of responsibility includes personnel management of a multidisciplinary team, regulatory compliance, collaboration across the organization, safety and risk management, performance improvement, staff education, and policy implementation. The Manager possesses outstanding communication skills, broad clinical expertise, superior organization to manage multiple tasks concurrently, and exemplary leadership and collaborative skills. In an effort to promote and maintain a healthy environment for our patients, visitors, and employees, UCLA Health System is a smoke-free site. Smoking is prohibited within the boundaries of all UCLA Health System owned, occupied, leased, and associated buildings and facilities.
QualificationsMost important qualifications: Current California LCSW; MSW if social worker and 5 years clinical experience. A minimum of 5 years of progressive managerial experience, or equivalent combination. OR Current California RN license; BSN required with Master's degree strongly preferred.
Working knowledge of the principles of management. Demonstrated knowledge and understanding of managed care and commercial insurance, Medi-Cal, Medicare, and CCS. Demonstrated leadership and organizational abilities with previous demonstration of consistency, independence, flexibility, initiative, and creativity. Working knowledge of utilization management principles and processes. Demonstrated resourcefulness, effective written and verbal communications, diplomacy, organizational, and analytic skills. Self-directed, assertive, and creative in problem solving, systems planning, and patient care management. Ability to work independently, handles a high degree of responsibility, and prioritizes multiple assignments. Skill in analyzing information, data, and problems.
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Internal Number: 60883216
Mission, Vision, PhilosophyHealing humankind, one patient at a time.Through inner strength, we achieve the best outcomes.We turn great expectations into great accomplishments by having a clear philosophy. Our entire staff—across our vast health system—takes immense pride in honoring the beliefs that position us as a leader. Every day, we practice what we preach, bringing us closer to our patients, to our community, and to each other.Our Mission is to deliver leading-edge patient care, research, and education.Our Vision is to heal humankind, one patient at a time, by improving health, alleviating suffering, and delivering acts of kindness.Our Values ensure Integrity, Compassion, Respect, Teamwork, Excellence and Discovery in the work we do daily.