The Executive Director for Operational Improvement is responsible for managing a comprehensive and prescriptive change management program to validate financial improvement through operational efficiency and revenue growth for all regions in the CHRISTUS Health Operations Group (Louisiana/Southeast Texas). The Director supports a culture of continuous operational change management and improvement through collaboration with Group and Regional leadership teams.
A Bachelor's degree required; clinical degrees in areas such as nursing, pharmacy or physical therapy are acceptable.
A Master's degree required, preferably in Business Administration (MBA) or Healthcare Administration (MHA) or Industrial Engineering;
Exceptional verbal and written (including presentations) communication skills required;
High personal, ethical, and professional conduct.
Excellent quantitative and analytical skills;
Strong grasp of business and financial principles;
Strong problem solving skills;
Excellent interpersonal skills;
Ability to serve as productive member and leader of team;
Ability to develop and present complex concepts to large audiences;
Excellent computer skills, including word processing, MS Excel, database, graphics, and other relevant software.
Prior leadership experience with an organization in a performance or organizational improvement role with track record of success is required; leadership/supervisory experience (director level or above) in healthcare setting may be substituted.
Demonstrated effectiveness in managing and directing departmental operations and human resources, including performance evaluation, training, and professional development.
Previous experience in high-level project management is required along with demonstrated effectiveness in consulting, negotiating and problem solving.
Professional experience collaborating with essential business partners and a track record of successfully managing professional relationships, finding common ground, and building commitment around a shared agenda with hospital leaders, including physicians.
A strong knowledge of, and experience with budgeting, financial management, and hospital operations.
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and performance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, theref...ore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.