Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt University Medical Center TempForce was created to connect temporary talent to all areas of VUMC. TempForce places diverse and skilled personnel to departments across the Medical Center.
VUMC TempForce has an opportunity for Computer Operations Specialist. In this role you will be responsible for installs, uninstalls, and moves hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center. The technician confirms and labels devices, racks, and cables. The technician works in a standard ticketing system, providing clear, timely, and appropriate communications.
The technician performs these activities under the direction of the Operations Supervisor and/or Operations Manager and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies while meeting requirements for quality and quantity of work. The technician is responsible for maintaining data integrity of all assets in the Data Center.
This position will be responsible for the day-to-day operational needs of data center facilities in a 24 X 7 operating environment. He/she will maintain the proper operating conditions for all IT processing and network equipment to ensure 100% uptime for all systems.
The technician provides remote hands support for any request requiring actions within the data center space to include, but not limited to, server / network equipment racking, provisioning power for new rack installations, data/storage cabling, and hands-on support for problem resolution.
Physically assist in moving and racking equipment
Able to safely lift and move a minimum of fifty (50) pounds
Excellent verbal and written communication skills
Ability to update asset management data as required
Effectively utilizes the ticket management system
Able to Install/De-Install/Maintain Tier 3 devices (servers, switches, storage and other hardware)
Able to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
Communicates effectively in tickets, emails, telephone conversations, and in-person interactions with customers, management, and peers
Must work effectively with other staff and customers
Must be able to multi-task
Must be able to adapt to changing priorities, conditions, and circumstances
Must be punctual and reliable
Must have good organization skills
Must have good interpersonal skills for working in a team environment
Must have good time management skills
May be required to operate material handling equipment – server lifts.
Proficiency working with standard desktop PC tools and applications such as MS Office, MS Outlook, web browsers, etc.
Server/Network Hardware Rack and Stack experience
Experience working with ticketing systems.
Working knowledge of computer hardware
Working knowledge of networking components and infrastructures
Knowledgeable in Data Center best practices
Strong cable management skills and experience running fiber and copper in a data center
Other duties as assigned
Certifications in Data Center technologies are desired
· 7pm – 7am rotating schedule (4 days on and 4 days off)
· Rotating Schedule:
o Monday – Thursday, off Friday- Sunday
o Friday – Monday, off Tuesday – Thursday
Length of Assignment
· 3-4 months
· Associate's degree and 1 year of IT experience or the equivalent
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.