University Behavioral Center, a subsidiary of Universal Health Services, Inc. (UHS), is committed to providing intensive mental health services to children, adolescents and adults as well as detox and substance abuse programs for adults. Our mental health facility provides safe and effective inpatient treatment to assist individuals in leading more productive and fulfilling lives. The facility is located on a beautiful 14-acre campus in Orlando, Florida, and includes 112 licensed beds.
University Behavioral Center is currently seeking to hire a qualified receptionist for our evenings and weekends. This is a Per Diem position and covers the Lobby/Reception during the week from 3:00pm- 8:30 pm and on weekends during the day. The Receptionist serves as the initial contact for admission inquiries and incoming guests and patients.
Interpersonal Relations: As a representative of University Behavioral Center, all comments, attitudes, actions, and behaviors have a direct effect on the hospital's image and perceptions of quality service. Interaction with patients, physicians, referral sources, affiliate schools, guests, visitors, volunteer workers, co-workers, supervisors, vendors, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. This behavior should promote an atmosphere of teamwork, which is congruent with hospital standards and guidelines to promote positive relations.
SKILLS, ABILITIES AND COMPETENCIES:
Complies with all Administrative, Clinical and Human Resources policies and procedures.
Actively support the mission, philosophy and goals of the Hospital.
Communicate with sensitivity to growth, development and cultural issues.
Respond to incoming calls to the Hospital to accommodate coordination for referral/admissions.
Assure accurate information is provided to referrals as requested.
Answer multi-line telephone system and route calls appropriately.
Provide professional communication, greet visitors and issue visitor badges
Monitor emergency systems and facilitate response to emergency codes as required.
Assist with distribution of mail and packages arriving before or after hours.