Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt Stallworth Rehabilitation Hospital is an 80-bed inpatient rehabilitation hospital that offers comprehensive inpatient rehabilitation services designed to return patients to leading active and independent lives. The hospital opened in November of 1993 and is a joint venture between Vanderbilt University and Vanderbilt Health Services, LLC and HealthSouth, one of the nation's leading rehabilitation services provider. This position supports the Department of Physical Medicine & Rehabilitation. For additional information, please visit www.vanderbiltstallworthrehab.com .
In this pivotal rewarding role, as Lead Administrative Assistant, you will serve as a primary resource for daily operations and provides administrative and business support to complex area(s), independently. You also will serve as a liaison with internal/external groups. Other duties will include:
Overseeing annual Second Harvest group volunteering event.
Assisting or leading Departmental celebrations -- annual dinner, Christmas party, etc.
Compiling and sending provider reappointment packets for VAH, VUMC, and Stallworth
Website -- Making updates (text and photographs) to departmental website including, but not limited to, home page information, news items, personnel changes, research publications lists, and faculty profile pages.
Compiling and reporting annual flu vaccination data for all department providers with hospital patient contact to HealthSouth Infection Control.
Maintaining spreadsheet information for current and past employees with hire date, license expiration dates, address, and phone number, among other data.
Completing monthly reconciliation of eDog statements for department; gathering invoices and backing up documentation for expenses; preparing JE (journal entries) as required for corrections to accounts/center numbers.
Tracking and monitoring iLab and Cores charges for departmental research centers.
EPIC: accessing Hyperspace to find medical record numbers for patient files. Signed orders must have patient name, date of birth, MR number, and doctor name before releasing to Iron Mountain twice weekly. Iron Mountain maintains scanned medical records for department.
Ordering, tracking and monitoring purchases for Clinic and Procedure Suite, including in-house drug supply chain, disposable medical equipment, linen service, among others as needed.
Ordering durable equipment (phones, printers, furniture, display screens, etc.) and supplies for department.
Preparing and monitoring requests for IT Help Desk and Print Management Services through Pegasus requisitions as well as personal phone contacts.
Tracking departmental computer inventory lists.
Maintaining departmental door key supply; requesting re-issue of building code access cards.
Ordering office supplies for department, Clinic, and break room use.
Tracking time sheets for faculty; transferring information to HealthSouth cost spreadsheet in shared drive and reporting to VUMC Financep; maintaining copies of time sheets for these providers, as well as PRN coverage employees.
Maintaining coverage calendar notations for on-call providers in Synergy; providing weekend coverage information to nursing supervisors, admissions, and marketing.
Maintaining and distributing departmental contact list
Providing for each new faculty as needed: prepared office space and supplies, RACF-ID for orientation, monogrammed lab coat, business cards, telephone, voice mail, V-NET authorization code, ID badge, mailbox setup, pager, and portrait photograph session.
Purchasing new computer per requirements set by each new provider.
Maintaining group meeting Outlook calendar for faculty as needed.
Preparing Concur expense reports; making travel arrangements as needed for providers.
Submitting maintenance requests as needed.
Taking minutes for department meeting.
Performs key administrative functions which may include serving as representative of the organizational area.
Proactively facilitates and manages administrative functions.
Supports and coordinates area initiatives.
Compiles data, analyzes information and summarizes findings in support of an area.
Analyzes and prepares budgetary data.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
CLERICAL/ADMINISTRATIVE (ADVANCED): - Clerical/Administration is a skill which includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among the duties are: Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and Typing.
FINANCIAL PROCESSES (INTERMEDIATE): - Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
AD HOC REPORTING (INTERMEDIATE): - The ability to access information from databases and prepare reports.
ANALYTICAL SKILLS (NOVICE): - The process of identifying, evaluating, interpreting and organizing data. It includes sorting through data to identify patterns and establish relationships for decision making.
HUMAN RESOURCES POLICIES AND PROCEDURES (NOVICE): - Knowledge, adherence and application of human resources policies and procedures.
Organizational Impact: Independently performs non-routine tasks that significantly impact team and other related teams.
Problem Solving/ Complexity of work: Gathers and analyzes data to solve problems that arise with little or no precedent.
Breadth of Knowledge: Applies advanced job knowledge and has developed a breadth of skills in other areas.
Team Interaction: Serves as a lead for the team by providing expertise and guidance to team members.
SUPPORTING COLLEAGUES (S4):
- Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
DELIVERING EXCELLENT SERVICES (S4):
- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
- Solves Complex Problems Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
ENSURING HIGH QUALITY (S4):
- Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
- Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
MANAGING RESOURCES EFFECTIVELY (S4):
- Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
FOSTERING INNOVATION (S4):
- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges
- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
· High School Diploma or GED
· 5 years' relevant work experience
· Position is a standard Monday-Friday role with regular, day-time hours (8AM-4:30PM)
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
· US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
· Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
· Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
· The Leapfrog Group: grade "A" in Hospital Safety Score
· National Institutes of Health: among the top 10 grant awardees for medical research in the US
· Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee
· Nashville Business Journal: Middle Tennessee's healthiest employer
· American Hospital Association: among the 100 "Most Wired" medical systems in the US
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.