The Liaison (Patient Greeter) is continuously responsible for improving the patient experience within the hospital. This function primarily includes, but is not limited to, engaging patients in the CHRISTUS Hospital Patient Portal. Duties surrounding the patient Portal include educating patients about the portal and then assisting them in enrollment and usage. Each day the Patient Greeter will engage patients with a goal of 100% enrollments and discharges and patient satisfaction. The Patient Greeter will coordinator with the unit chaplain as needed.
High school diploma or equivalent. College degree preferred.
Excellent people skills
Working knowledge of computers and programs.
Must be able to work well with multiple medical units providing attention on Patients.
Must be able to problem solve and ensure patient satisfication.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.