Arbour Counseling Services is looking for an intake coordinator (Bilingual) to work in our busy outpatient clinic located in Lawrence, MA. The Intake Coordinator receives and accepts appointments referrals from prospective clients and referring sources. This person must effectively and professionally interact with all referral sources to procure timely appointment offerings and maintain a positive relationship with the referring people and agencies.
The general responsibilities would include but not be limited to; scheduling intakes appointments, verifying insurance, developing collaborative relationships with referral sources, interfacing with Clinicians, matching new intakes to Clinicians for best fit, and supporting front office staff with reception duties. The applicant must effectively and professionally interact with clients and clinicians to procure timely appointment offerings and maintain a positive relationship with customers/referral sources. Strong excel skills and organization skills preferred.
Special Position Requriememts:
Basic Computer Skills
Ability to prioritize work assignments and manage time properly
Ability to work in a fast paced environment
Ability to communicate effectively by phone
Establishes and maintains effective working relationships within the agency and related sources
2+ years of Office experience in a outpatient medical office
High School Diploma/GED, Associates Degree/Certificate Preferred
Previous Intake experience in a Behavioral Health Setting Prefereed
For further information please contact:
Business Manager Arbour Counseling Services 599 Canal Street, 1E Lawrence, MA 01840 tel: 978-686-8202 fax: 978-686-1281 e-mail: Mayte.Triana@uhsinc.