Patient Relationship: Develops and maintains a therapeutic relationship throughout the healthcare continuum.
Assuring/Improving Quality Care: Facilitates the patient and familyâ€™s right to receive safe, quality, and cost effective care. Maintains and protects confidentiality regarding all aspects of patient care and information.
Patient Education: Demonstrates a commitment to meeting the learning needs of patients by utilizing appropriate resources to meet those needs and achieve positive patient outcomes.
Patient Safety: Conducts patient rounds related to routine and heightened observation status. Interacts in a therapeutic manner to decrease crisis within the patient care setting.
Leadership/Collaboration: Demonstrates respect and understanding for patients, peers and other clinical disciplines and participates as an effective member of the patient care team to implement an integrated approach to care. Demonstrates leadership behaviors and is committed to the development of self and others.