The Queen's Medical Center is a nonprofit hospital with a 158-year legacy of caring for the people of Hawaii and the Pacific Basin. A member of The Queen’s Health Systems family of hospitals, The Queen’s Medical Center is the largest private hospital in Hawaii. It is licensed for 505 acute and 28 sub-acute care beds. Located in downtown Honolulu, Queen’s serves as the major referral center for cancer, heart disease, neuroscience, orthopedics, surgery, emergency medicine and behavioral health, and has the only organ transplantation program in the State of Hawaii. Queen’s is also the state’s designated trauma center--the first and only Level I trauma center in Hawaii. A major teaching hospital, Queen’s serves as a clinical training site for the residency programs of the University of Hawaii John A. Burns School of Medicine.
Works collaboratively with the Chief of Staff, Vice Chief of Staff and Department Chiefs to ensure appropriate management assistance, coordination and/or staff support are provided for effective performance of medico-administrative-operational responsibilities.
Works with the Vice President, Medical Staff Services/CQO and QMC Chief Medical Officer (CMO) on matters relating to the Bylaws, Rules/Regulations, policies and accreditation requirements of the medical/dental staff.
Plans for and participates in the orientation program for new physicians.
Serves as a delegate for the Vice President, Medical Staff Services/CQO and QMC CMO when necessary and reports on those delegated activities. Helps with management and oversight of medical directors.
Has overall responsibility and accountability for the organization, administration, and management of assigned area(s) and/or functions.
Monitors and oversees the implementation of strategic/business plans and the attainment of desired objectives and outcomes.
In accordance with organization policies and procedures, develops, implements, and ensures operations adhere to and/or comply with policies, standards, and operational guidelines for medical staff.
Develops effective reporting and communication systems within areas of responsibility and across the organization. Is an effective leader with a positive attitude and communicates in a manner that promotes teamwork and collaboration.
Serves on Credentialing, Peer Review and other committees where appropriate. Works closely with Risk Management Department in the investigation of any reported events.
Helps lead achievement of clinical outcomes, length of stay, denial reduction strategies, referral management, quality outcomes, documentation optimization, appropriate resource utilization, improved clinical outcomes, care coordination across the system, and achieving best practice goals.
Reviews reports with clinical leaders and individual physicians to identify any barriers and improve processes to reach goals in quality, efficiency, patient experience, and other system goals.
Assures medical staff compliance with medical staff bylaws, rules and regulations, policies and procedures as they pertain to the clinical care delivery and coordination with inpatient care.
Reviews physician practice patterns, performance and resource utilization. Works with analytics team to develop and use actionable reports.
Graduate of an accredited School of Medicine or EC FMG certification.
Current unrestricted license to practice medicine in the State of Hawaii.
Board certified or board qualified in area of specialty. If board qualified, must obtain board certification within two (2) years of entrance into the position.
Master’s degree in business administration or related health care and/or professional field preferred.
During the period of employment, shall be and remain a member of the QMC medical staff in good standing with appropriate privileges without restriction.
Qualified for an appointment on the faculty of the University of Hawaii John A. Burns School of Medicine.
Five (5) years clinical experience in area of specialty.
Five (5) years management/leadership experience preferred.
Experience to demonstrate strong verbal, presentation, interpersonal and written skills to effectively communicate with a broad range of people.
Experience to demonstrate exceptional relationship management and people skills – “a relationship builder” who can work well with a diverse Provider and employee base.
The Queen's Medical Center, located in downtown Honolulu, Hawaii, is a private, non-profit, acute medical care facility. It is the largest private hospital in Hawaii, licensed to operate with 505 acute care beds and 28 sub-acute beds. The medical center has more than 3,000 employees and over 1,200 physicians on staff.As the leading medical referral center in the Pacific Basin, Queen's offers a comprehensive range of primary and specialized care services. Queen's is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and affiliated with VHA Inc., the national health care alliance. The medical center is also approved to participate in residency training by the Accreditation Council for Graduate Medical Education.The Queen's Hospital, now called The Queen's Medical Center, was founded in 1859 by Queen Emma and King Kamehameha IV.In King Kamehameha IV's initial speech to the legislature in 1854, the King voiced his desire to create a hospital for the people of Hawaii. At that time, the continued existence of the Hawaiian race was seriously threatened by the influx of disease brought to the islands by foreign visitors. Queen Emma enthusiastically supp...orted the dream of a hospital, and the two campaigned tirelessly to make it a reality. They personally went door-to-door soliciting the necessary funding. The royal couple exceeded their goal in just over a month, raising $13,530. In turn, the Legislature appropriated $6,000.Through six generations, The Queen's Medical Center has become a major provider of health care to the people of our State and a part of the cultural fabric of Hawaii.