Heron's Key, a member of Emerald Communities, is a premier, faith-based, not-for-profit life plan community. We are dedicated to providing our residents the best senior living experience in the Puget Sound area. If you are an experienced Health Services Administrator and would like to be part of this exciting start-up opportunity, please consider joining our team!
The Health Services Administrator oversees the daily operations of the Nursing, Social Services, and Clinic departments. The Administrator will ensure compliance with Emerald Height’s mission and values as well as federal, state, and local law and regulations through continuous quality improvement.
KNOWLEDGE, SKILLS & ABILITIES:
Experience in planning, organizing and implementing processes is required.
Effective communication skills, both verbal and written.
Excellent analytical skills.
Knowledge of Microsoft Office software.
Empathy and sensitivity to older adults needs.
Understanding of Federal and State Regulations
Essential Duties as MANAGER:
Completes all annual staff performance appraisal forms, directly or through subordinates; delivers to Human Resources by due date. Meets with staff members on an ongoing and continual basis to review performance and provide feedback, guidance and instruction needed.
Selects candidates, trains, assigns and supervises staff, directly or through subordinates. Ongoing evaluation of performance of staff, initiates disciplinary action and consults with Human Resources regarding employee issues.
Plans for and recommends space, staffing, training and equipment needed to meet resident needs and /or to provide other services. Needs are demonstrated by budget, goals and objectives, reports and other departmental records.
Prepares annual budget to provide appropriate level of care and establish financial goals. Justifies assumptions used in compilation.
Participates in applicable committees and meetings as required.
Completes required in-services.
Responds to internal and external communication timely and appropriately utilizing customer service approach.
Promotes a teamwork mentality throughout all aspects of position.
Communication and support of campus wide initiatives and goals to staff level to ensure all employees are aware of the organization’s overall goals and objectives.
Supports employee Safety programs and initiatives, ensuring no lost time caused by work related injuries.
Provide daily oversight and support to the Nursing, Social Services, and Clinic departments.
Work in collaboration with all departments to ensure residents are provided with exceptional care and services promoting independence and choice.
Provide oversight to ensure all federal, state, and local regulations for skilled nursing and boarding home are consistently followed.
Coordinate and facilitate a continuous quality improvement program incorporating all disciplines.
Develop and implement an ongoing program to test performance against QIS standards and regulations.
Primary liaison for therapy contract ensuring clinical, regulatory and financial expectation is met.
Primary liaison for Medical Director ensuring clinical and regulatory expectations is met.
Primarily liaison for surveyors or inspections made by authorized government agencies as requested.
Prepare, monitor, and document plan of correction and subsequent actions taken to correct deficiencies and mitigate future occurrences.
Facilitate and maintain proper documentation supporting the construction review process for all proposed modifications in Corwin Center.
Maintain contracts or similar documents with all outside providers of healthcare and other services in accordance with policy.
Develop and manage internal and external marketing strategies for Corwin Center, Outpatient therapy and Health Service Clinic including maintenance of relationships with local hospitals.
Provide leadership to Transition team to ensure a smooth, positive experience for residents and families.
Monitor financial performance, identify areas for improvement, and implement strategies to operate at or below approved budget.
Provide leadership and oversight of implementation and maintenance of electronic health record and other technologies supported areas of responsibility.
Serve as organization’s Privacy Officer. Shall oversee all ongoing activities related to the development, implementation, and maintenance of the organization’s privacy policies in accordance with applicable federal and state laws.
Keep Risk Manager & Executive Director aware of all potential and threatened exposures.
Assists with special projects as required by Executive Director.
Able to walk, sit and stand for extended lengths of time throughout the day.
Able to crouch, push, pull, reach, and kneel as necessary.
Able to lift 25 pounds safely.
Able to maintain balance necessary to prevent falling of self and resident.
Able to perform repetitive movements.
Vocal skills (able to project voice without strain.)
Exposure to blood-borne pathogens: Level III.
Will primarily work indoors in a well-lighted, temperature controlled office.
May drive to off-campus meetings or sites.
May attend on-campus programs in the evening and on weekends as scheduled.
On call for residents emergencies 24 hours a day (7 days a week).
EDUCATION & EXPERIENCE:
Active & unencumbered Nursing Home Administrators license.
Two years’ experience as an administrator in a skilled nursing or CCRC environment.
Previous supervisory experience preferred.
Must read, speak & write English.
Internal Number: HK0002
About Heron's Hey
Welcome to Emerald Communities.
Where the human spirit flourishes.
For more than 25 years, our community of Emerald Heights has served thousands of families from all across the state of Washington. More than 550 older adults already call our beautiful retirement community of Emerald Heights home. And in 2017, we welcomed our newest retirement community in the Seattle area, Heron’s Key at Gig Harbor.
Residents choose our communities because they want to enjoy their independent lives without the hassles of home maintenance. They want to discover new interests and foster longtime hobbies — and meet interesting people who share their passions and love of adventure. They appreciate having the security of Life Care, so they can get on with the good things today.
They find all this and much more at Emerald Communities. Where the human spirit flourishes.