The Administrator of Health Services will be responsible for the management and coordination of the overall care center operations that provides quality resident care in a fiscally responsible manner. Utilizes management expertise to develop, implement and evaluate effective care delivery systems and operational systems. Will be responsible for providing leadership and development of all care center staff. Other related operational responsibilities may be added over time.
The Administrator of Health Services will report to the President/CEO and will provide direct leadership and supervision to assigned staff and volunteers. The Administrator of Health Services must have hands-on familiarity with all phases of management involved in the assigned day-to-day operations of long term care. The Administrator of Health Services must communicate effectively with the Board of Directors, the administrative and operational staff, residents, visitors and vendors, and the greater Glendale/Phoenix community. The Administrator of Health Services will possess a genuine interest in and concern for geriatric, chronically ill, and/or disabled persons. Must be able to fluently communicate in or to take or give direction or guidance in the English language.
To function effectively in this position, the incumbent must possess a LNHA (Licensed Nursing Home Administrator) License and Bachelor’s Degree in health administration, finance, or a related field with 10 years experience in a long-term care or continuing care retirement community industry. A Master’s Degree in health care administration is preferred. The incumbent must possess excellent human relations and communication skills to provide effective working relationships, with staff and residents. Must have the ability to simultaneously address multiple project demands and issues and make correct decisions in a busy operating environment. The Administrator of Health Services must possess the ability to motivate and direct personnel into a productive work force and must have a thorough knowledge of accounting, financial reporting and operating benchmark techniques.
Regular attendance is considered an essential function of this position and is necessary for the efficient operation of the business.
Develops and implements all quality assurance programs, plan oversight, policies and procedures for the purpose of establishing guidelines needed to effectively meet care center goals while adhering to all relevant corporate, city and state guidelines together with the Department of Health Services licensing requirements.
Responsible for the supervision and direction of all care center staff, and partners with Human Resources in completion of all administrative duties to include but not limited to; personnel action forms, annual evaluations, corrective actions, employee relation needs, resident event reporting, employee accident reporting, interviewing, hiring, onboarding and training all staff members.
Responsible to meet continued training requirements to maintain licensure(s) (which may include off-site education credit hours, CEU’s, etc.). Verification must be sent to the Human Resources department and will be included in the personnel file.
Provides leadership, guidance, and support for the operations of the care center divisions.
Partners with the Chief Financial Officer and the directors of each care center department/division to develop and forecast accurate operating budgets.
Monitors and evaluates on-going care center operations to ensure achievement of all budgetary, quality performance and customer service goals while maintaining compliance with all state and federal regulations.
Collaborates and supports initiatives in Medicare/Medicaid/ALTCS to include corporate and labor law compliance together with the President/CEO and Human resources.
Shall serve as the HIPAA compliance officer for the organization. Responsible to manage and maintain the written HIPAA plan. Required to train all personnel and implement systems to ensure compliance.
Ensures that the Care Center operations reflect a continuous seamless delivery system of programs and services helping individuals achieve the highest level of care.
Provides leadership and takes initiative and works with senior staff to research and develop and enhance programs and services in response to the trends and needs for the residents.
Consults with other local and regional organizations, associations and memberships to strengthen existing programs and services.
Performs other duties as assigned.
Internal Number: PP01
About Glencroft Senior Living
Glencroft Senior Living is a 900-resident Continuum of Care Retirement Community born out of the compassion of a pastor's wife who provided loving care in her own home for an elderly couple without family until their passing. Now, under the sponsorship of Mennonite Health Services Alliance, Glencroft continues to offer exceptional care in the form of Independent Living, Assisted Living, Skilled Nursing Care, Memory Care, and Hospice. In addition to our outstanding facilities, Glencroft is blessed with a fine family of industry professionals. We recognize that our care providers, associates, and volunteers have developed and continuously promote a warm, friendly, compassionate, and supportive culture. They have helped Glencroft earn an outstanding reputation in the senior community. If you are interested in becoming a member of our exceptional team of Caregivers, then we encourage you to apply today! Thank you for considering Glencroft as your next career step.Glencroft Senior Living is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation.