If you are interested in applying for this position,
please visit www.mghcareers.org and search for JOB ID: 3031185
The Cancer Center Ambulatory Nursing Director is accountable for the delivery of consistent, high quality patient care, promoting the development and satisfaction of nursing and support staff, providing operating efficiencies and insuring compliance with hospital and regulatory policies and standards of practice.
This role is an essential leadership position in the hospital organization encompassing patient focused management, personnel management and development, business administration of the unit, development of collaborative and team partnerships within units and interdisciplinary settings, and participation in the Cancer Center, Department of Patient Care Services and MGH Cancer Center groups and committees.
The Nursing Director of the Cancer Center is responsible for the supervision of the following functional areas in the Cancer Center: Nurse Managers, Ambulatory Advance Practice Team, Access Nursing Team, Practice Nursing Team, Phlebotomy, MAs, Acuity Management, Care Management Team, Quality Nurses, Network Nursing, International Advanced Practice, EPIC, Clinical Compliance and Regulatory, Nursing Credentialing, and Nursing/Advanced Practice Coverage, Infusion/Termeer Advanced Practice Team. The scope of this role includes approximately 200 full time equivalents as well as per diem employees.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Provides an environment for effective patient-focused nursing care.
- Responsible for high quality care with positive patient outcomes.
- Responsible for implementing and evaluating approved policies, procedures and standards of care necessary for the coordination and delivery of excellent patient-focused care.
- Collaborates with the registered nurse, physician, other health care professionals and assistive personnel to plan the delivery of care on the unit and to create joint protocols for patient care.
- Promotes an environment that is sensitive to the culturally diverse needs of patients and employees.
- Evaluates the outcomes of patient care; uses patient satisfaction information to recommend and integrate appropriate changes.
- Facilitates placement and progression of staff nurses in the clinical recognition program.
- Actively participates on committees for ongoing development of nursing practice.
- Responsible for direct clinical nursing practice; preserves the integrity of provider/patient relationship.
- Interviews, hires, and evaluates unit based staff.
- Manages and supervises direct patient care providers, assistive and support personnel on the patient care unit.
- Promotes the development of patient care teams engaging unit based staff in decision -making process.
- Delegates responsibility and authority to appropriate staff.
- Implements corrective action according to hospital policy.
- Collaborates with nursing and hospital educational resources to facilitate learning experiences for staff and students assigned to the unit.
- Maintains confidentiality, as appropriate, related to personnel management issues.
- Accountable for applying the unit operating budget and meeting financial targets; uses data to evaluate performance and to balance resource expenditures with workload.
- Seeks and acts upon patient, families and staff feedback and initiates appropriate action.
- Promotes, develops and evaluates processes and systems for patient care; advocates for resources and systems improvements when necessary.
- Accountable for compliance with hospital and regulatory standards.
- Negotiates interdepartmental resources, communicates and plans with managers of other patient care units and other department’s directors and managers to ensure effective level of service to the unit.
- Responsible for capital budget requests associated with the practice and space planning initiatives associated with the clinical program.
- Maintains a safe environment for patient/staff.
- Directs day-to-day activities of unit based staff.
- Reviews the appropriate use of equipment, supplies, and physical facilities; holds staff accountable for safe and efficient practice.
- Participates in planning and carrying out to completion projects to improve the physical environment.
- Participates in patient experience and supportive care efforts.
- Forms partnerships with department heads, physician leaders and other disciplines.
- Leads and/or participates in performance improvement activities.
- Continually evaluates quality and safety performance, identifies improvement opportunities, and plans and implements programs for improvement.
- Seeks collaboration with community health organizations to,achieve positive outcomes and enhance the hospital’s community presence.
- Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/ practice development
- Identifies learning needs and goals on a regular basis and designs a plan to meet them.
- Maintains necessary clinical and managerial skills through continuing education and direct clinical practice.
- Establishes self as a resource in areas of the hospital where expertise may be required.
- Participates in Nurse Director and Department of Nursing leadership groups and institutional committees.
- Collaborates with leadership in identification of current and future service needs and shares responsibility for meeting these needs.
- Holds membership in one or more national nursing organizations.
- Demonstrates ability in domain of nursing practice.
- Demonstrates leadership/managerial skill, which includes interpersonal competence, organizational skills, financial management, personnel management, hardiness and adaptability.
- Demonstrates ability to collaborate with multiple stakeholders within the Cancer Center and with the Cancer Center operational and leadership team
- Demonstrates the ability to innovate and develop new workflows and processes in collaboration with other team members
LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable):
- Current licensure in the Commonwealth of Massachusetts as a registered Nurse; Nurse Practitioner preferred
- Masters degree required; either Bachelors or Masters degree must be in nursing
SUPERVISORY RESPONSIBILITY (if applicable):
FISCAL RESPONSIBILITY (if applicable):
- FTE budget - $20m
- Clinical budget – over $100m