We are looking for an Associate Director Standards Interpretation to join our Standards Interpretation Group. This position provides interpretation of all Joint Commission standards with special emphasis on standards issues related to specific settings, professional disciplines, or accreditation programs.Combines systems analysis skills with in-depth general and program-specific knowledge of Joint Commission and Medicare requirements, professional standards of practice and federal and state law and regulation to evaluate health care organizations’ compliance and ability to provide high quality, safe patient care. Through the conduct of surveys, the analysis of organization specific data and other types of information and the provision of education, interpretation, mentoring and coaching, works closely with accredited/certified organizations to identify vulnerabilities and improve their performance. In conjunction with operations team, ensures that accredited organizations receive excellent customer service and that their accreditation needs are met.
RN with master’s degree or actively working on a graduate degree, ambulatory experience preferred, with three to five years of progressive, leadership or supervisory experience. Achieve and maintain surveyor certification and competence in a minimum of one accreditation program. Demonstrated analytical, inductive and deductive reasoning skills. Demonstrated excellent customer relationship management skills. Demonstrated positive peer and leadership relationships. Interpersonal skills to interact effectively with individuals at various levels both inside and outside of the organization. Strong writing and speaking skills. Demonstrated ability to function well in a fast-paced, highly visible and challenging environment. Demonstrated ability to problem solve and manage multiple priorities meeting and/or exceeding customer expectations with regards to turn around time and quality of the response/interaction. Expected to travel 20 %.
The Joint Commission is dedicated to helping health care organizations help patients. We realize our mission through the work our employees do every day to help health care organizations aspire to provide safer, higher quality care. We are committed to providing products and services that are relevant, and to working collaboratively with our fellow employees, health care organizations and other st...akeholders. Everything we do, every survey or review we conduct, every interaction with the public, and every standard we set is done with the aim of helping our customers better serve their patients, residents and clients. We invite you to join our team of dedicated partners committed to creating a better experience for the patient.