Registered Nurse Cancer Care Navigator Req #: 17005022 Location: Daytona Beach, FL Organization: Florida Hospital Memorial Medical Center
Our goal at Florida Hospital Memorial Medical Center is simple: to offer our patients the absolute best care around, in the most compassionate, community-focused setting possible.
Florida Hospital Memorial Medical Center consists of two campuses: a 277-bed main hospital in Daytona Beach and a 119-bed hospital in Ormond Beach, as well as our new outpatient facility, located at the Pavilion at Port Orange. Through our Christian mission of hope, health and healing, we strive to promote wellness of mind, body and spirit. We are a recipient of the 2012 Governor’s Sterling Award, which is the highest award an organization in Florida can receive for performance excellence.
More than 400 physicians hold privileges to practice at our facilities, and we employ more than 1,700 care-team members. Our specialties include cardiology, cancer, emergency care, surgical services, obstetrics, neurosurgery, stroke care, rehabilitation, weight-loss surgery, imaging, laboratory, home health, wound care, diabetes, hospice, physician practices and women’s services.
Patients and families from across the country appreciate Florida Hospital Memorial Medical Center’s unique culture. Our cutting-edge technology is accompanied by the holistic environment and patient-centered care that have defined Florida Hospital for more than a century. Best of all, it’s just a short trip from some of Florida’s most exciting attractions—and minutes from the Sunshine State’s premier beaches.
Full Time Day Shift 40 hours per week.
You will be responsible for:
Marketing/Business Development of the Cancer Institute
Understands Cancer Institute Navigation Pathway business model. Explores and reaches out to community physician practices/groups, build relationships to engage those practices/groups in the Pathway Program, thus growing disease specific inpatient and outpatient market share. Engage and enroll HCP physicians in the Navigation Pathway Program. Market and promote Cancer Navigation Pathway Program to community and outreach programs.
Researches and develop tools and strategies to market the Pathway Program to area physicians.
Visits physician offices regularly. Handle physician/physician office issues in a timely manner. Initiate Physician communications as needed.
Assures physician satisfaction with services and presents to the director(s) and concerns to be reviewed on an ongoing basis and report to Director on a monthly basis.
Responsible for programmatic development in collaboration with Cancer Institute Director in establishing, implementing and evaluating goals related to growth, volume, clinical outcomes and revenue.
Facilitate the navigation of patients with cancer, as the single point of contact, through the pathway program. Ensure efficient and coordinated services through the screening, diagnosis, treatment and support/educational services. Analyze, trouble shoot and make recommendations for ways of improving services and areas that may have problems.
Establish and maintain positive open communication (verbal and written) and relationships with; referring physicians, surgeons, radiologists, pathologists, radiation oncologists and medical oncologist to provide quality care to patients with lung health concerns. Ensures communication with referral physician happens through each stage of the patient’s treatment, without fail.
Facilitates patient continuity of care between hospital departments and provides patient follow-up for laboratory, radiology and pathology procedures. Timely identification and resolution of issues are handled effectively and in a timely manner; as it relates to the delivery of patient health care and physician relations
Coordinates and participates in weekly physician multidisciplinary conferences (Tumor Board), i.e., tracks scheduled procedures, follows pathology results, coordinates with pathology/radiology the collection of slides/films related to a diagnosis and monitors outcomes of meetings.
Serves as a resource to cancer patient as it relates to health concerns. Teaches and answers questions about disease specific health concerns, provide and/or participate in health lectures and educational outreach programs, health fairs, corporate affiliated events; available for television, print and radio marketing, as needed. Represents FHMMC in the community as the “Patient Navigator Health Care Ambassador”.
Educates patients concerning what can be expected prior to, during and after diagnostic and treatment procedures. Develops and revises patient educational materials. Provides staff and community education as required.
Evaluates the patient’s physical and emotional recovery after treatment, utilizing appropriate resources and/or develops and facilitates breast program support groups. Demonstrates awareness of patient’s needs as a total person (physical, spiritual, emotional, intellectual, cultural, etc.), consistent with patient’s age and development level.
Assists research staff in identifying potential patients for hospital based research protocols.
Communicates timely in a clear concise manner and presents each day in a professional manner.
Regularly meets with physician, staff, patient, family or significant others to identify problems and or concerns; provides timely resolution and support (within 24 hours).
Works with Director to establish quality measures and reports monthly outcomes on a Corporate Scorecard.
What will you need?
Minimum of five years Oncology and/or radiation clinical experience mandatory
At least 1-2 yrs healthcare marketing and business development work experience is needed
Graduate of an accredited school of nursing with a minimum of an Associate of Science degree.
Bachelor of Science and Master’s preferred
Driver’s license required
Florida RN license required
Current certification in basic life support required
Adventist Health System is a not-for-profit healthcare organization that emphasizes Christ at the center of care. Founded in 1973 to support and strengthen Seventh-day Adventist healthcare organizations in the Southern and Southwestern regions of the United States, Adventist Health System has grown to become the largest not-for-profit Protestant healthcare provider in the nation.Today, Adventist H...ealth System supports 44 campuses and employs 79,000 individuals. Adventist Health System hospitals are comprised of 7,700 plus licensed beds, providing care for 4 million patients each year in inpatient, outpatient and emergency room visits.In order to best meet the needs of the local communities we serve, Adventist Health System facilities operate independently in hiring employees and delivering care and services. While each entity is unique, they remain united in one mission—to extend the healing ministry of Christ to every patient. Our mission depends not only on our commitment to Christian ideals but on our efforts to provide nothing less than extraordinary compassionate care.Adventist Health System’s flagship, Florida Hospital, is one of the largest healthcare providers in America and a national leader in cardiac care. Established in 1908, Florida Hospital now includes almost 2,200 beds on seven campuses.