Description

Westminster Communities of Florida, a nationally recognized not-for-profit faith based organization is searching for a Sales Counselor for Assisted Living.  Founded in 1954, Westminster Communities of Florida is a national leader in senior living and dedicated to a Mission and ministry of service to older adults. We provide senior living communities offering an active lifestyle and excellent care to 7,000 residents throughout Florida. Our communities offer independent living, assisted living, nursing care, home care, pharmacy services, affordable housing for low-income seniors and more.

Are you a highly motivated sales professional?  This Sales Counselor position is responsible for the internal and external sales and occupancy for Assisted Living residences.  Apply now to see how you can join our team today!

ESSENTIAL JOB FUNCTIONS:

1. Manage the communities RAL’s sales process and provides customers with community related information via personal visits/assessments and follow-up.
2. Responsible for meeting or exceeding company sales metrics, meeting with prospective new residents through inquiries & closing tour process, including external community partners and referral sources. RAL Admissions Coordinator will focus (with the team) on providing the resident and family with all necessary information to achieve optimal satisfaction and customer relations.
3. Must be able to manage own schedule and complete multiple tasks in a timely and efficient manner.
4. Must be able to independently initiate steps toward problem resolution in an efficient and effective manner.
5. Responsible for regular communications with the Director of Sales, Executive Director, Regional Sales Director, and Health Center management team as to bed availability as appropriate.
6. Responsible for ensuring all sub-acute and Return to Home referrals are communicated with in a timely and appropriate manner with the goal of converting them to RAL depositors
7. Ensures company expectations for follow up on all tours, leads, and open inquiries are completed in a timely manner.
8. Ensures the admission packet is completed by incoming resident or responsible party and executed by the Executive Director and/or the by the HSA.
9. Responsible for external marketing to referral sources including but not limited to hospitals, physicians, future residents, family members and the community.
10. Must maintain accurate data input and lead management software (REPS) on a daily basis.
11. Must be able to participate in creating the strategic RAL marketing and sales plan
12. Must be able to implement the and mange the strategic marketing and sales plan

Requirements

ESSENTIAL QUALIFICATIONS:

Education: Bachelor’s degree in health related field or marketing with at least two years experience.

Experience: Minimum one year experience in health care marketing and/or Assisted Living sales, case management or long term care. Working knowledge of Medicare, Medicaid, and managed care protocols in a long term care market preferred.