C.N.A/Resident Assistant

Description

BASIC FUNCTION

The C.N.A/ Resident Assistant position is responsible for the provision of direct care to the 
residents of Oakwood Village.

The position is responsible to the Shift Coordinator/Supervisor in the Assisted Living or Health 
and Wellness. 

ESSENTIAL RESPONSIBILITIES

1. Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values:

a. Compassion: We care deeply about the people we serve and the people we work with 
on a daily basis. We work together to help one another.

b. Faith: We have a commitment to remain true to the vision and mission of Oakwood.

c. Inclusion: We include everyone. We welcome opinions and strive to consider 
different perspectives to create fair, welcoming, and accessible experiences for all.

d. Integrity: We work to be transparent and fair. We act with honor and respect for our 
residents, their families, and our co-workers.

e. Dedication: We care about the people we serve and work with on a daily basis. We 
are dedicated to providing superior service to one another and our community.

2. Provides assistance to the residents as needed, with activities of daily living. This 
includes: bathing, dressing grooming, personal laundry, management of incontinence, 
housekeeping, and dining services.

Job Description – C.N.A/Resident Assistant

3. Provides health services to residents that meet their physical, emotional, intellectual, 
social and spiritual needs and preferences. Based on care provided in each program, 
physical needs may include completion of one or two person transfers, use of mechanical 
lifting devices, feeding, etc.

4. Following completion of medication and other training is responsible for the distribution 
of medications and performance of prescribed treatments under the supervision of a 
licensed nurse and according to state regulation. Completes medication error forms as 
required.

5. Responds to emergencies providing first aid treatment per training and notifying 
emergency personnel, physicians, families and the program lead worker or campus nurse 
on duty, the RN Supervisor/Health Coordinator, Program Director or Administrator on 
Call as appropriate to the situation. Completes incident report forms as appropriate.

6. Periodically reviews documentation of vital signs and monitors for significant changes in 
the resident’s condition or behavior, records this information in the resident record and 
reports these changes to the Health Coordinator/RN Supervisor or Program Director.

7. Responsible for assisting and encouraging residents to be as independent as possible in 
the activities of their daily living.

8. Assists in providing and performing activities to small and large groups of residents as 
assigned including informing residents of activity schedule and encouraging attendance.

9. Responsible for assisting residents with meal service as appropriate to program. This may 
include serving and assisting in preparation of all snacks and meals, obtaining meal trays, 
and assisting residents in the dining area.

10. Assist in transporting residents as needed within the Oakwood campus, and in arranging 
for medical appointments and transportation when needed. Monitor appointment 
schedule and remind residents.

11. Responsible for continuously updating self and reviewing communications such as: 
resident charts, 24-hour report sheet, check lists and notes to staff in communication 
book, etc.

12. Responsible for attending staff development sessions related to development and growth 
for the position. Responsible for attending scheduled staff meetings.

13. Responsible for maintaining the orderliness and cleanliness in all areas, including the 
resident’s rooms while respecting residents rights regarding personal items and common 
areas. This will include vacuuming and dusting, cleaning kitchens, bathrooms, spas, 
sweeping, mopping and washing dishes and laundry per program guidelines.

Job Description – C.N.A/Resident Assistant

14. Performs pet care and maintenance tasks in applicable programs. Pet care includes 
maintaining clean litter boxes (per facility-specific cleaning schedule), feeding and 
watering pets, trimming claws, brushing pets, etc.

15. Be available to support residents on a one-to-one basis when needed.

16. Responsible to ensure all needs are met and tasks are completed before the end of shift.

17. Assists other departments when needed.

18. Performs other similar duties as assigned.

NON-ESSENTIAL RESPONSIBILITIES

1. Participates in developing and implementing resident’s individual service plan as assigned.
2. Provides tours of facility as requested by Administration.
3. Available for on-call hours.

QUALIFICATIONS

1. Commitment to quality services for the elderly.

2. Good communication and human relations skills.

3. Ability to organize, prioritize and be accurate in a variety of duties.

4. Ability to learn and apply the principles and methods of providing services to older adults.

5. Ability to detect symptoms of change in mental/physical conditions of the residents.

6. Ability to exercise independent judgment and make sound decisions.

7. Ability to create and maintain a helpful, understanding, empathetic atmosphere for the 
residents.

8. Ability to work in a partnership environment which fosters effective teamwork in meeting 
the mission of Oakwood.

9. Ability to handle confidential information.

10. Willingness to accept weekend and/or holiday work schedule.

Requirements

EXPERIENCE, EDUCATION, AND/OR TRAINING

1. Completion of required CBRF and Oakwood training within time frames dictated by state 
regulation and Oakwood policy. 

2. Prior experience in working with elderly in an assisted living environment is desired.

3. High school education or equivalency desired.

4. Minimum age requirement is 18 years old.

5. C.N.A license preferred, but not required.