Job Summary Performs a variety of tasks requiring skills in phlebotomy, and general office to include customer service, clerical and computer/data entry.
Organizes, prioritizes, and obtains blood draw requests. Includes TRAUMAS, STATS, ASAP, TIMED, morning draws, and routine requests as received
Operates the hospital tube system to receive incoming specimens, distributes to appropriate area, send labels for collection, and sends reports and other requested items, according to hospital policy
Receives outpatient laboratory specimens and requisitions according to department policies, assuring correct specimen type, and verifying complete patient identification information.
Operates the Hospital Information System, to order, cancel, add lab test requests, and retrieve patient information and specimen collection summaries, registers patients, fax and print chart reports. Removes bar code labels and distributes and organizes them for daily procurement.
Greets all visitors, patients, customers, and staff at the reception window or designated area.
Operates telecommunication equipment including telephones, pagers and faxes. Responds to queries, takes detailed messages, forwards test results, and directs calls to appropriate areas. Maintains equipment and supplies, blood collection tray, work areas and outpatient drawing stations.
Handles incoming and outgoing mail for physician, patient, and department distribution. Oversees the training of new employees and assists the supervisor in the coordination of the daily work assignments. Interfaces with nursing in the absence of the Team Leader and Supervisor to resolve most complaints in phlebotomy, specimen receiving and processing and customer service.
Performs other duties as assigned.
Internal Number: 2019-16685
Let’s transform healthcare together.
Every day, we bring patients convenient, coordinated access to healthcare while providing meaningful service to our community.
Join us and you will:
Develop professionally and achieve your career goals
Enrich your life with a focus on wellness
Enjoy a compassionate, caring culture with outreach to our local communities
Support the well-being of you and your family with a diverse portfolio of benefits
Welcome to HonorHealth.
We are a non-profit, local healthcare organization known for community service and outstanding medical quality. Our organization encompasses five acute care hospitals with approximately 10,500 employees and 3,100 volunteers, urgent care centers, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.