Job Title: Revenue Management Practice Consultant Associate
Location: Buckhorn Office Building
Work Type: Full Time
Serves as the Practice Consultant (“PC”) to assigned service lines / clinical areas for all Revenue Management related business. The PC acts as consultant and educator to physician leadership, administrative team and Operations staff for reimbursement, strategic growth initiatives, and compliance improvement initiatives.
The PC works with department Clinical Directors, Division VP, and Operations Directors/Managers to provide administrative leadership for the billing of assigned department(s). Provide strategic direction to facilitate maximization of clinical revenue and oversee the revenue cycle activities associated with assigned clinical areas.
The Associate PC works under direct supervision of the Senior PC and receives guidance, education, and mentoring from the Intermediate PC. The Associate PC has the ability to self-manage on a day to day basis and to prioritize own projects and tasks with consistent guidance from the Senior PC.
The Associate PC provides training and process improvement efforts across the clinical departments for the development of consistent and comprehensive clinical practices supported by the Geisinger Health System. With thorough working knowledge of clinical practice management and through data analysis, identifies process improvement opportunities associated with the management of department-wide clinical information that affects the patient billing and collection processes throughout the Clinical Practice. Investigates current processes, assessing efficiency and accuracy and provides solutions for problems, process improvement, development of training programs, and documentation strategies that support ICD-10 complex terminology for clinical practice operations and management. Serves as a liaison between Clinical Operations and the Revenue Cycle staff, and facilitates communication between various constituents in order to optimize revenue cycle functions and maximize system-wide reimbursement.
Communicates and coordinates clinical departmental activities with Revenue Cycle Senior Management as it relates to performance improvement opportunities, system applications, unbilled revenue, organizational profitability, customer service issues, accounts receivable, and professional consulting activity.
Competencies and Skills:
Demonstrates the ability to understand broad strategic issues and provide recommendations to health system senior executives and clinicians.
Demonstrates ability to work within a matrix structure, including Operations and Finance.
Demonstrates excellent oral and written communication skills to interface with all levels of management.
Demonstrates ability to evaluate and make sound decisions.
Demonstrates ability to communicate clearly and concisely with senior leadership and physicians.
Demonstrates strong analytical, strategic and tactical planning skills.
Demonstrates leadership ability in project management skills.
Demonstrates skills in multi-tasking and prioritizing information. Demonstrates ability to be deadline oriented.
Demonstrates strong PC skills, including Microsoft Excel, Word, PowerPoint, Access, and mainframe applications IDX, Eclipsys, Lawson, RDS online viewing and other clinical systems.
Must possess the ability to understand the integration of applications and their impact on business process and operations.
Must be able to work effectively with all levels of clients’ staff.
Must be forward thinking, able to meet project deadlines, possess high level of energy and professional acumen, and be client- service oriented.
Must be able to work independently or as part of a team.
Must exhibit a dedication to quality, reliability and resourcefulness.
Must be willing to travel.
Education and or Experience:
Master’s degree in Healthcare Administration, Health Policy Administration, Business Administration, Health Information Technology, Nursing, Biology, Finance, Engineering, or related field required.
Bachelor's degree in Health Policy Administration, Business Administration, Health Information Technology, Nursing, Biology, Finance, Engineering or related field required. Minimum of two years’ related experience in progressive integrated delivery system required.
Ability to provide financial analysis of healthcare operations required.
Experience in an integrated delivery system with managed care physician practices required.
Coding certification preferred (such as AAPC CPC). AHIMA approved ICD-10 Trainer is preferred. RHIT preferred.
Working Conditions/Physical Demands:
Work is typically performed in an office environment.
Travel is required
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.