Oakmont Campus and Executive Director, The Willows
Actively embraces and supports the mission and vision of the Presbyterian SeniorCare Network. Participates in a collegial manner as a member of the Executive Staff to acomplish the goals and priorities of the Presbyterian SeniorCare Network strategic plan. Through a respectful, constructive and energetic style provides the leadership, management and vision necessary to execute and ensure alignment with strategic direction.
Responsible for overall campus management ensuring excellence in profitability, operations, and quality in all aspects. Accountable for, but not limited to, census development, resident/patient care, state and federal survey compliance, positive employee relations, a positive return on investment, an effective business plan and implementation of core programs and services. Functions as the Campus leader in the network supporting network integration and collaboration as well as in the community, including with hospital networks and payors. Follows all Network policies and procedures.
Demonstrates on a consistent basis indvidual and team behavior that supports person-centered, Woodwell and Woodside philosophies of Presbyterian SeniorCare Network. Consistently upholds the mission, values and behavior standards of Presbyterian SeniorCare Network. Maintains confidentiality.
Essential Duties and Responsibilities
Management responsibilities including but not limited to: hiring, scheduling, onboarding and training, managing (coaching, mentoring and advising) and evaluation job performance, payroll completion for direct reports.
Business Planning and Reporting including: development and implementation of a sound business plan that results in provision of quality care and a maximum return on investment; collaboration on program development; report preparation and updates.
Census/Mix Management including: ensuring maximum census development by establishing and reviewing census and mix objectives in conjunction with the budget and business plan; overseeing the placement of prospective residents to ensure that residents’ physical, mental and psychosocial needs are met by the community and who meet the financial requirements; management of bed compliment and specialization.
Performance Improvement including but not limited to: ensuring an effective Performance Improvement (QAPI) process is in place to identify and resolve community problems; oversight of BPCI and value-based purchasing initiatives; ensuring facility PI programs achieve compliance expectations as measured by state, federal, and other surveys.
Financial Management including: control of labor and supply expenses on a Per Patient Day (PPD) basis and for maximization of revenue opportunities including ancillary opportunities.
Labor and Workforce Planning including: controlling labor expenses for dollars and hours on a PPD basis; ensures effective workforce planning and recruits quality candidates.
Resident and Employee Engagement/Satisfaction including: responsible for overall resident satisfaction (person -centered care, rounding, clinical and resident follow-up); reviews Resident Satisfaction Surveys to ensure that the facility is meeting customer expectations; responsible for overall employee engagement (employee and management meetings, learning circles, celebrations, self-led teams) including development and follow-up on survey action plans.
Performance Planning including: establishing annual goals and performance objectives for each department head; quarterly evaluation the status of objectives and performance of standards; ensuring department heads provide fair and accurate evaluations of their employees on a timely basis; facilitation of communication through campus leadership meetings.
Regulatory and Risk Management including: ensuring that the facility has an active, effective Safety Committee and community’s compliance with all safety requirements and OSHA regulations; following all federal, state, and company reporting requirements; DOH, DHS and CMS compliance for skilled nursing and personal care; CARF and other Survey readiness; administrator for the campus home care license.
Environmental including: Rounding of entire campus premises at least weekly to ensure compliance with all policies, procedures and regulations; oversees the proper maintenance of the campus building, grounds and equipment to ensure a safe, sanitary, and attractive environment for residents/patients and employees and to protect company assets through proper preventative maintenance; collaboration on construction planning and management; campus space planning.
Budget including: Leading the development of budget; operating the community within budgetary guidelines; provides department heads with departmental budget and holds department heads accountable for operating within their budget (variance analysis, expense monitoring, purchasing); capital budget planning. Other Duties as assigned or that may be required.
Direct reports include: Department Directors for the Willows, Westminster Place and Woodside Place. Collaborative partnership with Campus Medical Director.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Master’s degree preferred. Bachelor's degree (B. A.) from an accredited College or university; minimum eight years related experience in human services field (5-7 of which is experience as a NHA).
Certificates, Licenses, Registrations
NHA License if eligible for state licensure.
Ability to deal effectively with all levels of management and employees.
Behavior Standards To create a great place for residents to live, employees to work and families and the community to feel confident in the services being delivered, Presbyterian SeniorCare staff is expected to demonstrate the established Standards of Behavior.
To perform this job successfully, an individual should have knowledge of Human Resource systems; Internet software; Spreadsheet software and Word Processing software.
Internal Number: 6828
About Presbyterian SeniorCare
Accredited. Award-winning. Those are just a few of the words used to describe Presbyterian SeniorCare’s not-for-profit, faith-based network of living and care options. Our 1,500 employees are priviledged to serve the needs of more than 6,000 older adults each year in ten western Pennsylvania counties. Wherever you or your loved one may be along life’s journey, our mission each day is to provide you with quality care and services. With three main campuses -- Oakmont, Washington and Longwood at Oakmont– and through our innovative Longwood at Home program, our SeniorCare Network supportive and affordable housing communities and the new SeniorCare at Home private duty non-medical service, you’ll find personalized options to meet your needs.