Description

Sun Health is looking for big-hearted, invested, and thorough VP of Community Operations/Executive Director to join our vibrant team at The Colonnade in Surprise, AZ.

Responsible for leading, administering and directing, through Department Directors, all operations including the retirement center and the health care facility. Within the framework of delegated authority and consistent with Sun Health policies and procedures for the Community, ensures a quality program of services, sound fiscal operation and good management of all internal and external affairs, thereby providing a point of accountability for all activities.

Compensation: This position is exempt from overtime pay and is eligible for bonus program compensation up to 30%.

Major Tasks, Duties, and Responsibilities

• Follows the Sun Health organization plans defining divisions of operations, chain of command, and allocation of functions and reporting relationships.
• Plans for the campus, direction and monitoring of each department, defines the delegation of authority to department heads and other personnel, implements actions to maintain a low level of accidents and incidents and monitors staffing levels in compliance with regulatory requirements and budgetary provisions.
• Monitors resident and family satisfaction and implements remedial measures as required.
• Follows Sun Health’s established performance management and leadership development programs and monitors procedures for employee performance evaluation, inventory levels and procedures for purchasing, inventory control and security.
• Monitors and supervises compliance with applicable government statutes, regulations and standards. Assures Sun Health Communities’ operating philosophies, standards, policies and procedures are followed. Monitors performance in relation to established plans of action.
• Establishes for approval, budgetary goals.
• Ensures Health Care Administrator leads their staff to ensure residents’ individual care plans are being followed.
• Develops a positive professional relationship with residents, resident family members, team members, professional organizations, community groups, and other appropriate entities as the leader of the community.
• Owns and manages an annual marketing plan to determine annual sales goals, community’s residency and miscellaneous marketing agreements, marketing policies, pricing and sales discounts, in collaboration with the local Sales and Marketing Manager and the Vice President of Sales and Marketing.
• Manages and holds campus’s Sales and Marketing Manager and the sales team accountable for both the annual performance goals and overall census goals for the community.

Why Sun Health?

Sun Health has been supporting healthcare in the West Phoenix metropolitan area for over 50 years and continues its mission to champion superior health and wellbeing through philanthropy, inspired living, and wellness programs.

Sun Health’s core purpose is to empower people to enjoy living longer and more purposeful lives and our team members lead the way in education, advocacy, and care for our residents and community.

Sun Health was recently:

• certified as a Great Place to Work and awarded a top 10 spot on the national Fortune Best Workplaces for Aging Services™ based on employee feedback for three years in a row (2020-2022)
• awarded a Platinum award in 2019, 2020 & 2021 through the Healthy Arizona Worksites Program.

A comprehensive list of all positions can be found here: https://www.sunhealth.org/careers#benefit

CURRENT OPENINGS

At Sun Health, we believe great organizations are powered by great people. If you are interested in joining our growing team, browse our available job opportunities. Not sure where your skills fit in? Call or text us at (623) 236-3737 or email Talent@SunHealth.org.

Requirements

Qualifications:

• Experience in life care setting.
• Strong background in operational and financial management with proven success creating and executing strategies and plans that will increase overall business performance, census and positive business outcomes.
• A broad understanding of federal, state and local laws and guidelines related to the operation and management within a long term care or continuing care retirement community is highly preferred.

Education and Experience:

• Five to seven years of related management/supervisory experience.
• Bachelor’s degree in related field.
• Nursing Home license preferred.

Apply and send resume to Sharon Grambow at sharon.grambow@sunhealth.org